Help
Support
Written and answered by Anastasi — the person who designed the theme.
01
Check the FAQ first
Most questions — licences, updates, page builders, refunds — are answered below. It takes a minute and you may not need to write at all.
02
Write with details
Your WordPress version, the theme version, what you clicked and what happened. A screenshot saves a whole round of email.
03
Expect a real answer
Usually within one working day. From Anastasi, not from a queue — and never from a bot.
Questions
Before you write
Do I need Elementor or any page builder?
No — and you should not use one. Elfia themes are native WordPress block themes. Every header, footer, template and page is edited in the built-in Site Editor with core blocks.
Can I use a theme on more than one site?
The Single Site licence covers one site. The Lifetime licence covers unlimited personal and client sites, with updates forever.
What exactly do I get after buying?
A .zip you install like any WordPress theme, the starter homepages as importable block patterns, all colour styles, and written documentation. No dummy content you have to unpick afterwards.
Will my content survive if I change theme later?
Yes. Everything is built from core blocks, so your posts and pages stay readable and portable. There are no shortcodes to strip out.
How do updates work?
You get a download link and a licence key. Single Site includes one year of updates, Lifetime includes them for good.
Something broke after a WordPress update. Now what?
Write to Anastasi. She answers her own support, so you are not talking to a queue — usually within one working day.
Can I get a refund?
Yes, within 14 days if the theme is not what you expected. Read the full refund policy before you buy.
Still stuck?
Send the details and Anastasi will pick it up. Contact address goes here — it is the only placeholder left on this site.